Case Study: New Relic achieves instant real-time deployments and improved edge performance with Fastly

New Relic - Customer Case Study

New Relic, a San Francisco–based software analytics company serving more than 500,000 users and 12,000 paid accounts, provides real-time insights across millions of apps as a multi-tenant SaaS. Their challenge was delivering secure, high-performance end-user experiences while deploying frequent updates and needing configuration changes to propagate globally in real time — something their legacy CDN could not do reliably (changes could take 20–60 minutes).

Fastly’s edge TLS termination, instant config changes, and intuitive API fit New Relic’s engineering workflow, enabling version control, live changes, and instant rollbacks. As a result, New Relic now deploys updates multiple times per day and sees global results instantaneously, maintaining secure, high-performing user experiences without waiting for maintenance windows.

New Relic

Nic Benders

Director of Site Engineering