Case Study: Woolery achieves 3x higher search conversions with Fast Simon

Woolery delivers the best customer service using Fast Simon

Woolery, a family-owned fiber arts business on BigCommerce, needed an intuitive, plug-and-play search solution because customers were struggling to find products and navigate across its many categories. The company wanted a no-maintenance app that could improve onsite search without requiring coding or ongoing upkeep.

Fast Simon provided Woolery with a simple, fast integration and an intuitive dashboard, plus machine learning to surface relevant products, categories, blog, and content pages. With Fast Simon, Woolery reported a 3x higher conversion rate from search versus non-search sessions, a 10x increase in revenue per user, and 50% of store revenue coming from search.

woolery

Wave McFarland

President