Case Study: Zachys quadruples search conversion with Fast Simon

Quadrupled search conversion rate with InstantSearch+

Zachys, a family-owned wine and spirits retailer, faced challenges in helping shoppers quickly find products within its vast and frequently updated inventory. They required a highly customizable search and navigation solution to improve the customer experience. To address this, they partnered with vendor Fast Simon (formerly InstantSearch+).

Fast Simon implemented its Smart Navigation and Product Recommendations solutions, which provided predictive search and a cohesive product discovery experience across devices. This resulted in a dramatically improved conversion rate; search conversion became four times higher, and 78% of all store revenue now comes from shoppers using search and navigation. Fast Simon's solution became a vital revenue driver for the Zachys e-commerce business.

Zachys

Matt Morton

E-commerce & Digital Coordinator