Case Study: SECO Kältetechnik cuts mileage by 52% with FAST LEAN SMART FLS VISITOUR and FLS MOBILE

SECO Kältetechnik - Customer Case Study

SECO Kältetechnik, a German specialist for refrigeration and building control systems, faced a need for professional appointment and route scheduling software to manage its growing team of 80 field engineers and partner firms. Their challenge was to find a scalable solution that could be implemented quickly and support a 24/7 emergency service. They turned to vendor FAST LEAN SMART for its FLS VISITOUR and FLS MOBILE products.

FAST LEAN SMART implemented their software in under three months, providing dynamic real-time scheduling that streamlined daily operations and emergency responses. The results were significant, including a 52% reduction in mileage per service call, which equates to an annual reduction of over 900,000 kg of CO2. The solution also brought greater process transparency, which became a key advantage in customer acquisition for SECO.

SECO Kältetechnik

Björn Stemmermann

Authorized Officer Responsible for Project Management & IT