Case Study: SCHORER+WOLF improves field service efficiency with FAST LEAN SMART's FLS VISITOUR and FLS MOBILE

Schorer + Wolf utilises fls real-time technology to guarantee safety – even in times of crisis

SCHORER+WOLF, a team of technical inspection and safety experts in Germany, faced the challenge of digitalizing its complex field visit processes to sustain growth in a highly competitive market. They required a software-based intelligent route scheduling solution to reduce office staff workload and enable the real-time integration of field experts. They implemented FLS VISITOUR and FLS MOBILE from vendor FAST LEAN SMART to address these needs.

By using FLS's solutions, SCHORER+WOLF achieved fully automatic scheduling and mobile integration, leading to more efficient and transparent digital processes. The results included a high level of customer satisfaction, reduced miles traveled, and the efficient utilization of staff. FLS software provided the scalability SCHORER+WOLF needed to optimize workloads and support continued organizational growth.

SCHORER+WOLF

Alexander Siegl

Application Developer