Case Study: Strehlow achieves faster, more efficient medical delivery scheduling with FAST LEAN SMART FLS VISITOUR

Rapid help due to effective field resource scheduling

Strehlow, a family-owned healthcare company and leader in the German medical equipment market, faced a complex challenge in scheduling appointments and routes for its staff who deliver, install, and advise on medical aids. They needed a rapid and scalable solution that could handle numerous restrictions, including staff qualifications and warehousing conditions, to ensure fast and reliable service for their customers.

The company implemented the FLS VISITOUR scheduling solution from vendor FAST LEAN SMART. The software was individually parameterized to their specific processes and was implemented in less than a week. This led to significantly increased service quality, shorter customer response times, and more efficient scheduling. The solution from FAST LEAN SMART provided the necessary scalability to support Strehlow's steady growth and demanding industry conditions.

Strehlow

Florian Hänschke

Project Manager for Process and Information Management