Case Study: Geas Energiewacht achieves faster, more cost-effective scheduling with FAST LEAN SMART's FLS VISITOUR

Intelligent planning for A heartwarming service

Geas Energiewacht, a Dutch heating and refrigeration service provider, faced logistical challenges with its 140 technicians. They struggled to reliably meet customer appointments, reduce unnecessary mileage, and streamline their complex planning process. They turned to FAST LEAN SMART and its FLS VISITOUR product to automate scheduling and achieve significant route optimization.

FAST LEAN SMART implemented its VISITOUR scheduling system, which integrated with the company's existing Microsoft Dynamics NAV software. The solution automated planning to allocate the most cost-effective engineer within a customer's preferred time window. The results were impressive, yielding a significant reduction in mileage and fuel costs. The system paid for itself within a year and led to increased customer satisfaction and more manageable scheduling for the company.

Geas Energiewacht

Bastiaan Voort

Technical Application Manager