Case Study: BES Group achieves 15% productivity increase with FLS VISITOUR from Fast Lean Smart

British engineering services improves productivity and service with fls visitour scheduling solution

British Engineering Services, the UK's largest independent engineering inspection company, faced the challenge of efficiently scheduling its 450 field engineers to reduce travel and administrative time while ensuring timely safety compliance inspections for its diverse clients. They partnered with FAST LEAN SMART (FLS) and implemented its FLS VISITOUR advanced scheduling solution to address these needs.

FLS implemented its highly configurable VISITOUR software, which automates scheduling, selects the right engineer for each job, and consolidates multiple site inspections into single visits using advanced mapping. This solution from FLS delivered a 15% increase in daily productivity for engineers, significantly reduced travel and admin time, improved customer service levels, and supported the company's overall growth strategy.

BES Group (British Engineering Services)

Stephen Doyle

Operations Development Leader