Case Study: Nebraska DMV achieves modernized vehicle registration and better customer service with Fast Enterprises VicToRy

VicToRy Nebraska Department of Motor Vehicles - Customer Case Study

The Nebraska Department of Motor Vehicles, in partnership with the state's 93 County Treasurer offices, faced a significant challenge with its outdated and limited vehicle registration software. This legacy system was restricting their ability to expand customer service and operate efficiently across the state. To address this, the customer partnered with vendor Fast Enterprises to implement a new, modern software system.

Fast Enterprises implemented its VicToRy solution, a project characterized by extensive collaboration with stakeholders and meticulous data preparation. The results were highly successful, with the system seamlessly converting over 7.3 million vehicle records and processing over 56,800 payments and $18 million in revenue within its first two weeks of operation. The measurable impact includes drastically improved efficiency for county offices and dealerships, enforced policy compliance, and the foundational ability to provide future online services to Nebraska citizens.

VicToRy Nebraska Department of Motor Vehicles

John Ewing

Douglas County Treasurer