Case Study: Middlesex University Dubai simplifies workstation management with Faronics Deep Freeze

Middlesex University Dubai - Customer Case Study

Middlesex University Dubai, a global university with a large, diverse student body, faced significant challenges with its 145 student workstations. The IT department was continually managing system unavailability and malware threats caused by accidental file deletions and malicious software installations. The university required a robust solution from Faronics to ensure complete workstation availability and reduce the heavy demands on its IT support staff.

The university implemented Faronics Deep Freeze, a reboot-to-restore solution. This Faronics product completely eliminates any changes made during a user session with each restart, ensuring total system integrity. Having been familiar with its effectiveness, IT Manager Mahir Vrazalic deployed it quickly. The solution significantly lowered IT support demands, with Faronics noting it can reduce such requests by 63%, freeing the IT team to focus on more critical tasks.

Middlesex University Dubai

Mahir Vrazalic

IT Manager