Faronics
39 Case Studies
Case Study: La Mesa-Spring Valley School District cuts Mac support time with Faronics Deep Freeze Mac
A Faronics Case Study
La Mesa-Spring Valley School District - Customer Case Study
La Mesa-Spring Valley School District, a K-8 district with approximately 1,600 workstations, faced a significant challenge with students altering computer configurations on their Macs. These changes created a heavy support burden for their small IT team, leading to machines being out of commission for weeks. They needed a solution to maintain system integrity on their Macs running OS X.
The district implemented Faronics Deep Freeze Mac. This solution restored computers to their original state upon each reboot, effectively eliminating user-created software issues. The results for the customer were dramatic: Faronics' product reduced Mac-related support time by 95% and allowed the IT staff to focus on hardware problems instead of software configuration, drastically improving efficiency.
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La Mesa-Spring Valley School District
Richard Ribley
Support Technician