Case Study: Freedom First Credit Union reduces support calls and IT costs with Faronics Deep Freeze

Freedom First Credit Union - Customer Case Study

Freedom First Credit Union, a financial cooperative in Virginia, was undertaking a major two-year IT conversion project. Their challenge was a strained IT team that lacked the time for routine duties like repairing corrupted workstations and had no way to proactively prevent system compromises. They turned to Faronics and its Deep Freeze solution for help.

Faronics implemented Deep Freeze, which protects workstation configurations by restoring them to their original state with a simple reboot. This solution allowed the credit union to immediately cut troubleshooting time in half and reduce support calls. The results included a significantly extended PC lifespan, which increased their refresh cycle from three to five years, and the avoidance of hiring additional IT staff, leading to substantial cost savings and increased productivity for strategic projects.

Freedom First Credit Union

Jeff Morehart

Network Technician