Case Study: Edinburgh Napier University simplifies laptop loan IT operations with Faronics Deep Freeze

Edinburgh Napier University harnesses Deep Freeze to simplify IT operations

Edinburgh Napier University, a globally acknowledged institution with nearly 20,000 students, faced a significant challenge in managing its laptop loan service. The process of manually wiping, re-imaging, and updating returned laptops was time-consuming, taking 2-3 hours per device and creating substantial downtime and costs for its IT department.

The university implemented Faronics Deep Freeze Enterprise to address this issue. The solution utilized a ‘reboot to restore’ technology, allowing IT staff to instantly return laptops to a secure, clean state with a simple restart. This streamlined the loan process dramatically. Faronics' console also enabled the scheduling of updates and provided power-saving features, resulting in greatly improved operational efficiency and optimized device performance for students.

Edinburgh Napier University

Donald Ross

Senior IT Developer, Information Services