Case Study: Ballston Spa Central School District achieves easier IT management with Faronics Deep Freeze and Anti-Virus

Ballston Spa Central School District - Customer Case Study

Ballston Spa Central School District faced significant IT challenges, including the constant need to rebuild compromised computers and a network-vulnerable anti-virus solution that slowed performance. The IT staff spent considerable time on routine maintenance and responding to support tickets, which diverted resources from strategic projects. To address these issues, the district turned to vendor Faronics and its Deep Freeze system restoration product.

The solution implemented by Faronics involved deploying Deep Freeze on all 1,700 district workstations, which was later complemented by Faronics Anti-Virus for seamless compatibility. This combination eliminated the need for a maintenance mode to apply updates, ensuring consistent protection and reducing network traffic. The results were immediate and substantial, with an 80% reduction in software issues and system crashes. This efficiency allowed the IT team to manage the environment effectively with half the staff of comparable districts, ensuring full system uptime and enhanced security compliance.

Ballston Spa Central School District

Brian Merchant

Coordinator of Technical Support Services