Case Study: Leading Household Appliances Manufacturer achieves 56% OTIF improvement with FarEye

Leading Household Appliances Manufacturer Improves its OTIF Score by 56%

Leading Household Appliances Manufacturer, a global appliance leader selling more than 60 million products across 120+ markets, faced poor capacity utilization, inaccurate forecasting, limited supply‑chain visibility, weak carrier utilization and ineffective stakeholder communication that hindered its ability to meet growing customer deliveries. To solve this, the company engaged FarEye and its AI-powered last-mile platform and comprehensive real-time visibility solution.

FarEye implemented real-time order visibility, optimized route planning, predictive analytics and two‑way carrier communication, improving forecasting and carrier capacity use. As a result FarEye helped the manufacturer improve OTIF by 56% (from 17.3% to 73.4% over three years), increase on-time deliveries by 24%, raise NPS by 25 points, grow delivery volumes 60% in a year, lift first-attempt delivery rates by 6% and boost carrier capacity utilization by about 28%.