Case Study: Hilti Reduces Warehouse Loading Time by 40% with FarEye

How Hilti reduced warehouse loading time by 40%

Hilti, a global leader in manufacturing products, systems, software, and services for the construction and energy industry, needed a better way to manage last-mile logistics across its vast operation. The company was struggling with limited visibility into the live location of high-tech construction equipment, difficulty detecting failures proactively, and poor communication of delays to on-site professionals. Hilti worked with FarEye and its last-mile delivery management platform to address these challenges.

FarEye implemented automation and machine-learning capabilities to help Hilti optimize 3PL task allocation and give logistics managers a 360-degree view of freight movement. The result was a 6% increase in on-time in full (OTIF) deliveries, a 50% reduction in daily shipment-status calls, 12–15% productivity gains across stakeholders, and 100% automation of delivery processes. FarEye also helped Hilti reduce warehouse loading time by 2 to 4 hours, streamlining operations and improving overall customer transparency.

Hilti