Case Study: Kona Snorkel Trips achieves 3.8x more multi-item orders with FareHarbor combos

How Kona Snorkel Trips increased multi-item orders by 3.8x using combos

Kona Snorkel Tours, a boat tour operator in Hawaii, wanted to streamline its booking process to encourage customers to book multiple snorkel tours. Their previous method for selling package deals was cumbersome and created extra manual work. They partnered with FareHarbor to find a more effective upselling solution.

FareHarbor implemented its Combos tool, which automatically presents customers with discounted pairings of popular tours after their initial selection. This seamless upselling flow led to a significant sales boost. Kona Snorkel Tours sold 3.8 times more of their most popular package, generating 7.5 times more revenue from those combos, and saw a 6x increase in orders containing at least two items.

Kona Honu Divers

Byron Kay

Owner