Case Study: Hopscotch achieves $100K in additional revenue with FareHarbor Combos

Hopscotch generates $100K in additional revenue with FareHarbor

Hopscotch, an immersive art experience with locations in San Antonio and Portland, wanted to unlock new revenue by upselling retail items and beverages during their online ticket checkout. Their vendor, FareHarbor, identified this opportunity through an Account Manager recommendation, noting that while over 80% of customers booked tickets online, sales were previously limited to just tickets and memberships.

FareHarbor’s solution was to implement its Combos upselling tool within the booking flow. This allowed Hopscotch to seamlessly offer popular add-ons like signature socks and drinks during checkout. The results were significant, generating over $100,000 in additional revenue from more than 3,500 add-on sales since implementation, effortlessly increasing average order value and diversifying their income.

Hopscotch