Case Study: Bonita Jet Ski & Parasail speeds up in-person bookings with FareHarbor Dock

Bonita Jetski & Parasail’s success with Dock

Bonita Jet Ski & Parasail, a Florida watersports operator, faced a busy front desk with more than 40% of bookings happening in person and long lines during peak times. To make walk-up sales easier for seasonal staff and reduce wait times, the company looked for a faster, more mobile booking experience than the standard FareHarbor Dashboard.

FareHarbor solved this with Dock, its booking point-of-sale solution, using Staff mode on an iPad or Android tablet with integrated card payments. The result was a simpler checkout flow that cut booking time by 2-3 minutes per transaction and made sales twice as fast, helping Bonita Jet Ski & Parasail move 10-15+ customer lines more quickly while improving staff efficiency and customer satisfaction.

Bonita Jet Ski & Parasail

Kevin Nobis

Owner