Case Study: Jeewi improves field staff process management with Famoco

Famoco and Jeewi provide a solution that combines flexible software with an innovative device

Jeewi, a services-focused company helping customers get more from their Salesforce.com projects, needed a better way to manage a mobile field workforce. The challenge was to dispatch tasks and information to workers, track attendance, and capture field data in real time while keeping operations agile and aligned with changing business needs.

Famoco and Jeewi implemented an end-to-end NFC workforce management solution combining flexible software with a secure, versatile device. The solution supports check-in/check-out, task allocation and tracking, alerts, order tracking, and delivery signing, while working offline and integrating with existing systems such as HR and ERP. Famoco’s approach improved information flow between field and office, made work easier to manage, and helped increase productivity and customer satisfaction, though no specific numerical results were provided.

Jeewi