Case Study: PlayPass achieves higher customer spend with Famoco cashless event payments

Cashless Events Solution with PlayPass

PlayPass, a Belgium-based event technology specialist, needed a secure, dedicated and easy-to-configure cashless payment device for short festivals and live events. The company wanted a locked-down device with no street value that could handle NFC transactions reliably, even during network or power failures. Famoco provided the FX100+ mobile transactional Android NFC device to meet these requirements.

With Famoco’s FX100+ solution, PlayPass enabled NFC wristband payments and on-site top-ups for festivalgoers, including offline transactions and improved financial reporting. The deployment helped reduce cash handling and safety issues, improved the customer experience by removing queues, and increased customer spend by 30%. Famoco’s PayPal integration also allowed users to top up directly via their PayPal account.

PlayPass