Case Study: Koleje Małopolskie achieves secure mobile device management with FAMOC from Techstep

Koleje Małopolskie - Customer Case Study

The customer, Koleje Małopolskie, provided mobile tablets to its train crew employees for operational and communication tasks but faced a challenge in securing and managing these devices. They needed a unified and secure environment to prevent users from uninstalling critical work applications and to ensure important system updates were not missed. To address this, they turned to the vendor Techstep for its FAMOC mobile device management solution.

Techstep implemented its FAMOC system, which gave Koleje Małopolskie control over device permissions, unified tablet desktops, and enabled remote installation of updates. The solution increased security through location monitoring and allowed for remote user support, which significantly reduced resolution times. The implementation started with 180 mobile devices, with plans to expand to 300 tablets, successfully creating a secure and managed mobile environment for the workforce.

Koleje Małopolskie