Case Study: Nebraska Families Collaborative achieves streamlined case management and billing with FAMCare

Nebraska Families Collaborative - Customer Case Study

Nebraska Families Collaborative (NFC) is a private nonprofit partnership serving children and families in Eastern Nebraska. When CEO David Newell took over, NFC faced a funding crisis, low morale, and broken workflows compounded by technology problems: they were mandated to use the antiquated, inflexible state system N‑Focus and their internal billing system had grown beyond capacity. Seeking a robust, flexible and cost‑effective solution for case management and billing, NFC selected FAMCare.

FAMCare delivered a configurable case management and billing platform with its Visions Server tools, enabling NFC to tailor forms, workflows and short codes, train an in‑house FAMCare developer, and build a custom cost‑tracking and billing module. Since adopting FAMCare, NFC automated its referral process (dramatically reducing processing time), centralized billing across its provider network, produced timely reports for faster decision‑making, improved caseworker accountability, and reclaimed staff time—supporting services for roughly 2,400 children and yielding clear operational and reporting gains.

Nebraska Families Collaborative

Dave Newell

CEO