Case Study: Tokmanni improves safety reporting and real-time risk management with Falcony

Tokmanni Chose Falcony to Get a Better Overview of Security Risks, Near Misses and Other Deviations

Tokmanni Group, one of Finland’s largest retailers, needed a better way to manage safety risks, near misses and other deviations across nearly 200 locations and an online store. Before Falcony, accident and near-miss information was handled with paper forms and sent to the insurance company first, creating delays, missing details and limited visibility for internal safety decisions.

Falcony implemented its audit and observe modules to replace the manual process with a mobile-friendly, easy-to-use platform that allows open-link reporting and real-time data collection. The result was a major improvement in safety culture and reporting volume: Tokmanni went from just 7 accident reports in 2019 to hundreds in 2020, while managers gained immediate access to information and could investigate and act much faster.

Tokmanni Group

Sirpa Huuskonen

Vice President Human Resources and Sustainability