Case Study: Mandatum Asset Management AIFM improves tenant communication with Falcony

Mandatum Asset Management Aifm Chose Falcony to Improve Tenant Communication in Their Properties

Mandatum Asset Management AIFM chose Falcony’s tenant portal to improve tenant communication across its growing real estate portfolio. As the company expanded quickly, its small team struggled with manual, email-based communication, missing contact details, and inefficient onboarding and updates for tenants.

Falcony implemented a cost-effective, easy-to-use tenant portal that centralised tenant communications, property information, maintenance requests, and mobile key orders. The result was faster response times, better transparency, improved customer satisfaction, and less administrative workload for staff, with the system now in use across more than 40 properties.

Mandatum Asset Management AIFM

Tea Siivola

Commercial Director