Case Study: Port of Trelleborg streamlines incident reporting and follow-up with Falcony

After Putting Falcony to Use, Port of Trelleborg Experienced Has Been Able to Streamline Reporting, Follow-up Functions and Decrease Incidents

Port of Trelleborg turned to Falcony to improve incident resolution and follow-up at its busy Ro-Ro port. Before using Falcony, the team tracked issues in Excel, which made it hard to keep up with observations, maintain transparency, and avoid delays across 30-32 daily arrivals and departures.

Falcony’s incident tracking and follow-up platform gave Port of Trelleborg a simpler way to log observations, assign tasks, set deadlines, and monitor unresolved issues in the cloud. The result was faster processing and resolution of reports, less time spent in meetings, and fewer recurring incidents, with about 10-15 observations now logged each week.

Port of Trelleborg

Giacomo La Cerva

Technical Controller