Case Study: University of Miami Miller School of Medicine achieves proactive insider‑threat detection and EHR protection with FairWarning

University of Miami Miller School of Medicine - Customer Case Study

The University of Miami Miller School of Medicine, a large health system with three hospitals, a clinic network and roughly 10,000 staff serving over 5 million patients, faced a growing risk from internal threats to its hundreds of thousands of electronic health records. With nearly 70% of healthcare organizations most worried about employee misuse and manual monitoring infeasible at scale, the school's HIPAA Privacy and Security office needed a proactive, demonstrable way to monitor and protect EHR access.

They implemented FairWarning Patient Privacy Intelligence and Managed Privacy Services to provide visualization, automated reporting, customizable alerts and statistical user-behavior analysis. The solution enabled one-click reports and trend-based dashboards that identify high-volume or unusual access, improved communications and training across the organization, supported investigations, and helped build internal and regulatory trust.

University of Miami Miller School of Medicine

Helen Blake

Executive Director, HIPAA Privacy and Security Office