Case Study: ThedaCare achieves a proactive patient privacy program and saves staff time with FairWarning Patient Privacy Intelligence and Managed Privacy Services

ThedaCare Secures Their Patients’ Privacy with FairWarning Patient Privacy Intelligence and Managed Privacy Services

ThedaCare is a community‑owned health system in northeast Wisconsin with 7 hospitals, 32 clinics, and multiple other care services. As the system grew, its small privacy team needed to meet HIPAA and internal policy requirements while shifting from a reactionary approach to a proactive patient privacy program.

ThedaCare deployed FairWarning Patient Privacy Intelligence and Managed Privacy Services, using real‑time detection across EHRs and expert managed analysts. The partnership established a proactive privacy program and culture, made investigations smoother, delivered excellent service, and cut staff time spent on auditing (roughly halving audit effort and reducing daily admin from about 2 hours to 1.5 hours after 12 months), freeing the team to focus on higher‑value work.

ThedaCare

Paul Triezenberg

Privacy Manager