Case Study: NHS Lothian achieves stronger patient privacy and reduced breaches with FairWarning

NHS Lothian reduces suspected breaches and protects 800,000 patients with FairWarning

NHS Lothian, a health board serving approximately 800,000 people, needed a better way to enforce its security policies and protect electronic patient records as it expanded. Although audit logs existed, they lacked the tools to analyze large volumes of data and proactively detect inappropriate access, such as colleagues or family members viewing records without authorization. They partnered with FairWarning to implement its automated privacy monitoring solution.

NHS Lothian implemented FairWarning’s technology to aggregate audit data, surface suspicious access patterns, and support investigations. This deployment, combined with a communications campaign and governance, led to a significant drop in suspected breaches. The solution also enabled more efficient handling of information requests and routine monitoring. The improved compliance and patient confidence achieved with FairWarning led to the solution being adopted nationally across NHS Scotland.

NHS Lothian