Case Study: LendingPoint achieves PCI compliance and actionable Salesforce insights with FairWarning

FairWarning Helps LendingPoint Solve PCI Compliance and Increase Efficiency with Salesforce

LendingPoint is an online direct lender that uses a proprietary credit model to serve near-prime borrowers and relies on Salesforce to manage customer relationships. However, Salesforce Shield produced more than 50 million raw event-monitoring records each quarter across 38 log files, making security monitoring and PCI compliance impractical—manual review was a nightmare and the data was essentially indecipherable for nontechnical staff.

FairWarning for Salesforce translated those cryptic logs into human-readable text, intuitive visualizations, dashboards and alerts, plus a one‑click “forensics” capability, so teams can quickly investigate user activity. The result: actionable insights, enhanced PCI compliance (satisfying PCI DSS logging needs), drastically reduced review time (minutes daily for the admin, 20–30 minutes for deeper investigations) and restored control over security and data governance.

LendingPoint

Franck Fatras

CTO & Co-Founder