Case Study: Blue Cross and Blue Shield of Kansas City (Blue KC) achieves rapid 3-month ROI and procurement efficiency with Fairmarkit

Blue KC brings efficiency and compliance to procurement practices with Fairmarkit

Blue KC (Blue Cross and Blue Shield of Kansas City), the region’s largest locally based health insurer, needed to improve procurement efficiency and compliance as demand for sourcing services outpaced the team’s capacity. They engaged Fairmarkit and deployed Fairmarkit’s sourcing platform and marketplace—integrated with Workday—to automate RFQs for non‑strategic spend such as IT software, hardware, and subscriptions without adding headcount.

Fairmarkit’s phased rollout delivered rapid, measurable value: Blue KC realized ROI in three months, averaged about $2,000 savings per RFQ, identified 50+ new marketplace vendors, and achieved a $10M+ return on investment while increasing process efficiency, vendor competitiveness, and supply‑chain resilience during the COVID‑19 crisis.

Blue KC

Tim Genter

Manager of Procurement and Sourcing Governance