Case Study: TeaLeaf Technology achieves 60% reduction in web application problem resolution time with FairCom c-treeSQL Server

Tealeaf - Customer Case Study

Tealeaf, a pioneer in web application management, needed a database that could capture and analyze complete HTTP(S) request/response streams in real time to isolate and resolve site problems. Their TeaLeaf IntegriTea product required very high throughput and scalability—processing up to 40+ GB per day and supporting large cache sizes—so after testing alternatives Tealeaf turned to FairCom and its c-treeSQL/c-tree Server technology.

FairCom implemented the c-treeSQL Server with features like direct ISAM access, embedded/interactive SQL, partitioned files, and specialized caching and multithreading optimizations to meet Tealeaf’s real-time needs. FairCom’s solution enabled Tealeaf to scale deployments, simplify data archival, and improve processing efficiency, helping IntegriTea deliver faster problem reproduction and resolution and achieve the claimed ~60% reduction in web application problem resolution and support costs.

Tealeaf

Tim Knudsen

Director of Product Management