Case Study: Zurich Insurance Achieves Future-Ready Workforce Reskilling with Faethm by Pearson

Zurich Insurance saves £1 million with Faethm

Zurich Insurance, a global insurance company and one of the largest in the UK, faced a strategic challenge in preparing its workforce for the future. With a priority on the Future of Work, the company needed data-led insights to understand the impact of emerging technologies, future talent shortages, and the optimal pathways for reskilling. To address this, they partnered with Faethm by Pearson for a comprehensive workforce analysis.

Faethm by Pearson helped Zurich identify a significant talent gap and potential savings. The analysis revealed 270 future roles in areas like data science that would be unfilled and showed that upskilling initiatives could save £1 million in recruitment costs. Informed by these insights, Zurich invested £1 million into reskilling in 2020 alone, created a plan to retrain two-thirds of its workforce, and introduced over 120 automated interventions to process millions of transactions annually.

Zurich Insurance