Case Study: Lighthouse Christian School establishes targeted donor communications with FACTS Giving

Lighthouse Christian School Establishes Targeted Donor Communications With FACTS Giving

Lighthouse Christian School, a K–8 school in Gig Harbor, WA, partnered with FACTS Giving (a Nelnet company) to move donor management online. The school faced challenges launching the platform amid COVID‑19, patchy donor contact data, and the need to improve donor communications so messages didn’t get lost in email and could be tailored for long‑term givers, prospects, and event supporters.

By implementing FACTS Giving the school centralized donor records, adopted tagging and segmented campaign rollouts, and customized appeals with student imagery and content. The platform’s reporting and campaign breakdowns gave clearer insight into auction and fund contributions, and the school maintained steady giving through the spring while preparing to expand use of push notifications, text messaging, and more advanced reporting to further target and engage donors.

Lighthouse Christian School

Kate Bare

Director of Finance