Case Study: Shared Care Scotland improves respite booking and reporting with Factory73

Shared Care Scotland cuts administrative time with Factory 73

Shared Care Scotland, a charity providing respite breaks for unpaid carers, needed to redevelop its outdated Respitality website. The existing platform was difficult to navigate and could not support the growing demand from carers, businesses, and delivery partners. They engaged Factory73 to build a new, user-friendly website using the Umbraco Cloud CMS.

Factory73 implemented a streamlined solution featuring a dedicated area for delivery partners with advanced search, forms, and reporting tools built using Umbraco’s UI Builder. This significantly reduced administrative workloads and improved break management. The new platform enhanced the overall user experience, fostered stronger partnerships, and increased the availability of respite breaks for carers.

Shared Care Scotland