Case Study: NHS Highland achieves an accessible, mobile-friendly website with Factory73

A Factory 73 Case Study

NHS Highland delivers an accessible website for 320,000 residents with Factory 73

The customer, NHS Highland, faced challenges with an outdated, non-mobile-friendly, and vulnerable public website. Factory 73 was engaged to deliver a new, fully accessible website built on the Umbraco CMS to address these critical issues.

Factory 73 implemented a best-practice solution using the NHS Digital Design Manual, creating an AA+ accessible site optimized for performance even in areas with poor internet connectivity. The result was a resounding success, providing NHS Highland with a website that is simple to maintain and has led to improved patient care, increased staff efficiency, and greater public engagement and trust.


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