Case Study: The Design Gallery achieves a single source of truth for HR with Factorial HR

The Design Gallery cuts HR admin workload by 30–50% with Factorial HR

The Design Gallery, a luxury interior design retailer based in Nairobi, Kenya, faced significant operational challenges as the business grew. Their HR data was fragmented across multiple systems, including separate tools for attendance, spreadsheets for performance, and paper files for employee records. This lack of a single source of truth created a high administrative burden, with manual work consuming 30-50% of the People & Culture team's budget. They turned to the vendor Factorial for an all-in-one HRMIS solution to address these inefficiencies.

By implementing Factorial's platform, the company consolidated time and attendance tracking, performance management, employee self-service, and digital documents into one system. The results were a significantly reduced administrative workload, improved data accuracy, and faster turnaround for leave and employee requests. Compliance also improved through centralized document management. Factorial provided the real-time, integrated data needed for strategic decision-making, transforming the HR operation for The Design Gallery.

The Design Gallery