Case Study: Halfdays saves $130k in returns errors with Factored Quality

How Halfdays saved $130k in returns errors with Factored Quality

Halfdays, a women's apparel brand, faced a critical challenge with product quality. As a new company that secured manufacturers during the COVID-19 pandemic, they lacked the ability to travel for factory visits and had no quality control mechanisms in place. This resulted in defective products reaching customers, leading to an abundance of returns and even a product recall due to the absence of feedback from their factories. They turned to Factored Quality for a solution.

By implementing Factored Quality's services, Halfdays gained customizable QC mechanisms and an easy-to-use platform to monitor production. The vendor's inspectors caught issues before products left the factory, providing detailed reports and visibility. This solution led to a measurable impact, including a $130,000 reduction in returns errors and over $20,000 in annual travel savings. Factored Quality provided Halfdays with the assurance that every product shipped met their rigorous standards.

Halfdays

Lindsey Kawamura

Head of Product Development & Production