Case Study: Character increases product assortments by 20% with Factored Quality

How Character increased product assortments by 20% with Factored Quality

Character, a next-gen home improvement brand, needed to build a comprehensive quality control system from scratch to support its wide range of customizable products and ensure they met the highest standards. They engaged Factored Quality from the first day of production to help define their QC standards, systematize operations, and ensure consistent product assembly.

Factored Quality provided reliable facility inspections, product development support, and transparent QC reporting. This solution gave Character the confidence to significantly scale its operations, resulting in a 20% increase in product assortment, a tripling of best-seller production volume, and $200k saved on a new product introduction. Factored Quality ensured consistent quality, allowing the brand to expand into new markets and sales channels.

Character

Mo Opland

Head of Operations & Supply Chain