Case Study: Atoms achieves 50% higher QC efficiency with Factored Quality

How Atoms increased QC efficiency by 50% with Factored Quality

Atoms, a Brooklyn-based footwear startup known for its minimalist sneakers, faced a challenge with product quality complaints from customers that threatened its brand reputation. Their existing third-party quality control vendor was failing to catch defects, and their lean team was stretched too thin. They enlisted Factored Quality to handle their quality control needs.

Factored Quality implemented a standardized quality checklist and deployed its global network of vetted inspectors to conduct thorough checks before shipments left the factory. This solution provided Atoms with detailed reporting and documentation. As a result, Factored Quality helped Atoms achieve a 50% increase in QC efficiency, remand over 10% of orders for correction, and eliminate the export of faulty products, saving on unnecessary costs.

Atoms

Yechan Yoo

Head of Product Operations (Asia)