Case Study: Paxton & Ball reduces credit card processing staff from 3 to 1 with FACTOR E-Trak

Paxton & Ball - Customer Case Study

Paxton & Ball, Inc., a Kentucky convenience store operator and fuel delivery company, wanted to reduce the time spent entering data and running reports, eliminate the risk of input errors, and automate daily operations. After relying on manual routines for credit card reimbursements, fuel supplier invoices, and other critical data, the company turned to FACTOR and its E-Trak® system.

FACTOR’s E-Trak® automated credit card processing, fuel invoice entry, and inbound EFT handling, while also supporting reconciliation and reporting. Paxton & Ball said it reduced credit card processing from three people to one, improved accuracy, and saved enough in labor and printing costs to pay for the module in less than four months.