Case Study: Canal Fuel restores operations and secures data with FACTOR Cloud Services

Canal Fuel - Customer Case Study

Canal Fuel Co., a family-owned home heat and diesel fuel delivery company in Sagamore, Massachusetts, turned to FACTOR after a server crash suddenly left its system down and raised concerns about data loss, downtime, and ongoing server maintenance. The company wanted its system restored quickly, better data security, and 24-hour remote access without having to manage the server in-house.

FACTOR’s Cloud Services restored Canal Fuel’s system within two business days, fully trained the team, and recovered all critical data. The move to the cloud gave Canal Fuel a secure, up-to-date environment with nightly backup, remote access from anywhere, and no need for on-site server hardware, helping eliminate future risk from hardware failure, inclement weather, and other disasters.

Canal Fuel

Donna Grout

Controller