FactFinder
28 Case Studies
A FactFinder Case Study
Retail giant Jula faced a significant challenge with the search function on its eCommerce site, which was not adequately handling its vast catalog across multiple languages and markets. The company needed a more intuitive and adaptive search solution and chose to implement the FactFinder search platform to address this critical need.
FactFinder provided a smart, SaaS-based search solution that used AI to understand search context and user intent, leading to a hyper-personalized shopping experience. This implementation, aided by consultancy Knowit, resulted in a remarkable 30% increase in conversion rate within just seven months, with no other changes made to the site.
Johan Thorell
Online Manager/Business Area Manager