Case Study: Ulla Popken achieves faster indexing and scalable search performance with FactFinder

Popken Fashion Group switches 12 online shops to FactFinder

a major fashion group faced significant challenges with its previous eCommerce search solution, which could not scale to handle the company's rapid growth. This led to drastically increasing indexing times with each new online shop added. The group, which operates 12 shops across multiple brands and languages, turned to the vendor FactFinder for a new search solution to improve performance and enable quicker updates.

FactFinder implemented its search technology, impressing the customer with its speed, lack of complex clusters, and fast indexing capabilities. The solution achieved remarkable results, reducing indexing times to just two minutes instead of the previous ten, far exceeding the customer's goal. It also provided new automated merchandising features for product ranking, leading to a more actively used search function and an overall seamless implementation.

Ulla Popken

Heinrich Rat

IT Consultant