Case Study: RE-IN achieves 10% higher conversion with FactFinder

Next Generation uplifts conversion by +10%

RE-IN, the company behind four major online stores including voelkner, faced the challenge of managing its massive growth from 450,000 to over 4 million products and integrating a complex marketplace model. This expansion required processing over 10 million data records to ensure customers could find products quickly and reliably, a task their existing systems struggled to handle. They turned to their long-time vendor, FactFinder, to upgrade to their Next Generation search and discovery platform.

By implementing FactFinder's Next Generation solution, RE-IN achieved a seamless transition that significantly improved site performance. The project resulted in a 10% uplift in conversion rate, increased revenue, and higher customer satisfaction, with shoppers immediately noticing the search optimizations. FactFinder delivered faster load times, better data handling, and the ability to automate processes, solidifying its role as a critical partner in RE-IN's continued success.

RE-IN

Patricia Zwack

Onsite Search Expert