Case Study: Flaschenpost achieves more relevant search results and greater efficiency with FactFinder

Flaschenpost replaces in-house developed search with FactFinder

Flaschenpost, a leading instant delivery service for beverages and food, faced challenges with its in-house developed search function. The solution was taking up excessive developer time and failing to deliver sufficiently relevant results for its specific grocery shoppers, who needed precise results for dietary preferences and real-time inventory updates. To overcome this, the company turned to the vendor FactFinder and its search technology.

FactFinder implemented its Next Generation search solution, achieving a remarkably fast go-live in just 22 days. The integration freed up Flaschenpost's internal IT resources, allowing them to refocus on their core business. The results included more relevant search results for customers, positive user feedback, and greater efficiency and transparency for business users optimizing the online store.

Flaschenpost

Aron Spohr

Chief Technology Officer