Bay State Milling - Customer Case Study

Bay State Milling, a North American family-owned and operated flour miller, did not have a preventive maintenance system in place; it operated on a run-to-failure basis. The company turned to FaciliWorks for a reliable maintenance system. Niswonger relayed how FaciliWorks CMMS Maintenance Management Software improved the company's bottom line. First, FaciliWorks reduced unscheduled downtime. By tracking maintenance history, Bay State now maintains equipment on a regular basis. Knowing that a particular piece of equipment is frequently failing helped determine the cause of the failure. In addition, the ability to track parts to particular equipment further sliced downtime. Bay State Milling remains a step ahead of industry trends and using FaciliWorks CMMS to manage their maintenance operation helps them to reduce costs, reduce downtime and increase asset utilization.