Case Study: State of Louisiana achieves secure, scalable logistics modernization with FacilityOS LogisticsOS

State of Louisiana’s Office of Technology Services boosts revenue 1700% to nearly $28M with FacilityOS

The State of Louisiana’s Office of Technology Services faced significant challenges in automating its statewide logistics operations. With a decentralized system handling up to 120 million sensitive mail pieces annually, the state struggled with a lack of print job tracking, an inability to scale, and insufficient security. To address these issues, the customer partnered with FacilityOS to implement its LogisticsOS asset and logistics management module.

By implementing FacilityOS's LogisticsOS solution, the state centralized its printing and mail operations, introducing system-wide visibility and control. The results were substantial, including a revenue growth of over 1700% to nearly $28 million annually and an expansion from under 15 to over 70 full-time staff. FacilityOS enabled the state to streamline workflows, strengthen compliance, and gain complete transparency across all agencies.

State of Louisiana’s Office of Technology Services