Case Study: Global Pharma Company Streamlines Visitor Management with FacilityOS VisitorOS

Global Pharma Company scales visitor management from 10 to 300 daily visitors with FacilityOS

A global pharma company faced significant challenges with its outdated, paper-based visitor management system. As daily visitor volumes surged from just 5-10 to over 200-300 people, the manual process became inefficient and struggled to meet rigorous ISO 27001 compliance standards. To address these pain points, the company turned to FacilityOS and its VisitorOS solution for a faster, automated system.

FacilityOS implemented its VisitorOS platform, which streamlined registration with a user-friendly interface and automated key processes like photo badge issuance. The solution delivered a remarkable transformation, enhancing security, boosting operational efficiency, and ensuring full regulatory compliance. The company successfully rolled out the FacilityOS system across multiple sites, where it significantly reduced visitor wait times and provided the detailed audit trails required for audits.