Case Study: State of Alaska DOT centralizes deferred maintenance management with FacilityForce

State of Alaska DOT - Customer Case Study

The State of Alaska's Division of Facilities Services faced a significant challenge in managing deferred maintenance for its portfolio of over 2,000 buildings across 14 agencies. With costs nearing $2 billion and a lack of a centralized system, the state struggled to assess the true scale of the problem, prioritize needs, and standardize procedures. To address this, the state selected the FacilityForce Integrated Workplace Management System (IWMS).

By implementing FacilityForce's IWMS, the state consolidated its facilities management into a single, centralized solution. This provided a transparent, holistic view of all assets and enabled standardized assessments and systematic procedures. The result was the establishment of a comprehensive and sustainable baseline for asset health, a prioritized and objective deferred maintenance schedule, and the ability to link maintenance with energy efficiency programs. FacilityForce's solution allowed the State of Alaska to effectively manage its entire building portfolio and gain control over its massive deferred maintenance backlog.

State of Alaska DOT